All articles ← Knowledge Base Can I change my avatar? Can I get more coins without buying them? Choosing different puzzles. Facebook Permissions on a Browser Facebook Permissions on Mobile How can I change my profile name? How can I change my profile picture and my profile frame? How can I get more coins? How can I get rid of ads? How come I don't have the option to connect to Facebook? How do I get more power-up's? How do I get new frames? How do I know if my dispute was resolved? How do you play Crossword? How do you play Sudoku? How do you play Word Search? How do you resume your game? How does a game end? How to play I have the same score as the other player but they won, why? I really liked this one game mode but it’s no longer available. Please bring it back! If I reinstall the game, will I lose my progress? Is it possible to skip a question? Multiplayer Set Up Guide Before Update 1.5.0 Puzzlescape - How do I get to the in game menu? Puzzlescape - How do I move to the next clue in Crosswords? Scattergories Multiplayer Guide After Update 1.5.0 Spades In-Game Guide The answer I submitted was correct and unique but wasn't accepted. What can I do? The game keeps freezing on my mobile device. What can I do? The prize I got from winning a match and the prize advertised on its button don't match. Why is that? Welcome to Adventure Hearts Welcome to Passport Rummy Welcome to Simple Spades What are coins used for and how can I get more? What do the power-up's do? What is Ink? When are tournaments available? Where do I make a purchase?