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← Knowledge Base

  1. Can I change my avatar?

  2. Can I get more coins without buying them?

  3. Challenges

  4. Choosing different puzzles.

  5. Collections - Chests and more!

  6. Even or Odd - Help with Types of Phases

  7. Facebook Permissions on a Browser

  8. Facebook Permissions on Mobile

  9. How can I change my profile name?

  10. How can I change my profile picture and my profile frame?

  11. How can I get more coins?

  12. How can I get rid of ads?

  13. How come I don't have the option to connect to Facebook?

  14. How do I get more power-up's?

  15. How do I get new frames?

  16. How do I know if my dispute was resolved?

  17. How do you play Crossword?

  18. How do you play Sudoku?

  19. How do you play Word Search?

  20. How do you restore your Phase 10 from an old device to your new device?

  21. How do you restore your Skip-Bo from an old device to your new device?

  22. How do you resume your game?

  23. How does a game end?

  24. How to Close or Restart a Match

  25. How to play

  26. I can’t find the Rules anywhere, where are they?

  27. I have the same score as the other player but they won, why?

  28. I really liked this one game mode but it’s no longer available. Please bring it back!

  29. If I reinstall the game, will I lose my progress?

  30. Is it possible to skip a question?

  31. Is there an ad free version?/ How do I get rid of all these ads?

  32. Login/Account Information

  33. Multiplayer Set Up Guide Before Update 1.5.0

  34. Multiplayer Set Up Guide [Android]

  35. Multiplayer Set Up Guide [iOS]

  36. Phase 10 Facebook isn't loading, how do I fix this?

  37. Phase 10 Pro

  38. Power Ups

  39. Pro Coins & XP

  40. Pro Master's Edition Primer

  41. Pro Multiplayer Set Up Guide [Android]

  42. Pro Multiplayer Set Up Guide [iOS]

  43. Pro Power Ups

  44. Pro Solo Game Set up Guide

  45. Pro The Avatar Chat option doesn’t let me chat with my friends, is it broken?

  46. Puzzlescape - How do I get to the in game menu?

  47. Puzzlescape - How do I move to the next clue in Crosswords?

  48. Scattergories Multiplayer Guide After Update 1.5.0

  49. Sign in to Game Center

  50. Solo Player Guide

  51. Spades In-Game Guide

  52. The answer I submitted was correct and unique but wasn't accepted. What can I do?

  53. The game keeps freezing on my mobile device. What can I do?

  54. The prize I got from winning a match and the prize advertised on its button don't match. Why is that?

  55. Welcome to Adventure Hearts

  56. Welcome to Phase 10!

  57. Welcome to Simple Spades

  58. What are coins used for and how can I get more?

  59. What do the power-up's do?

  60. What is Blokus?

  61. What is Ink?

  62. When are tournaments available?

  63. Where do I make a purchase?

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