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Welcome to Passport Rummy


Support is available during regular business hours (Eastern Standard Time). Below you will find some of our frequently asked questions along with links to our knowledge base. If you can not find what you are looking for please do not hesitate to contact us through the app or by the Contact Support link at the side of this page.

If you would like to post feedback or discuss possible feature requests please take a look at our feedback forums. However if you have an urgent issue or question for us please contact us directly through the game. 

Frequently Asked Questions!

How do I play? What does this word mean?
You can find a guide here. This will explain key terminology and the basic game plays steps.

Help! There's a bug in my game!
On the rare occasion that you encounter an issue in your game, please contact us through the support section in the app. Using your login email, we'll do our best to identify and solve all issues reported. 

I have a problem with my Login!
Passport Rummy uses email logins to save user data. If you encounter an issue with your email, password or other account information please contact us through the support section of the app and we will be able to help. Here's more information.

Help with Complicated Contracts!
As you progress through the game, some contracts require more complicated contracts. 

How do I play Multiplayer?
Here's a guide.

If you have any other questions please contact us through the app under settings. 

Feedback and Knowledge Base