Contacting Support
Help! There's a bug in my game!
On the rare occasion that you encounter an issue in your game, please contact us through the SUPPORT section in the app.
The Steps to follow:
- Open the application
- Tap on Play
- Tap on the 'gear icon' on the upper right side of your screen to open the settings menu
![Image: https://support.magmic.com/assets/214226899/Support%20show.jpg](https://support.magmic.com/assets/214226899/Support%20show.jpg)
- Tap on 'Show' next to the support.
![Image: https://support.magmic.com/assets/224822641/Screenshot_20201120-141848_Spite%20&%20Malice.jpg](https://support.magmic.com/assets/224822641/Screenshot_20201120-141848_Spite%20&%20Malice.jpg)
- The 'Knowledge Base' is the FAQ page for Spite & Malice. Please check it out to see if the solution to your problem is there.
- If the solution is not there, tap on 'Contact us' and someone from our support team will aim to reply to you in less than 2 business days.
Please note that support is available during regular business hours (Eastern Standard Time).