The game keeps freezing on my mobile device. What can I do?

If the game keeps freezing on your mobile device, please follow these steps:

Restart your Device: Restarting your device refreshes it and might resolve any memory issues that can cause the game to freeze. This won’t cause any data loss.

Reset the Game: Resetting the game might also resolve freezing issues. By resetting the game you ensure that you have the latest updates for our game. Make sure to check the App Store for updates.

Update Your Device Software: Lastly, make sure that your mobile device’s software is always up to date.  Outdated software might cause games and apps to freeze.
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Magmic Support Team

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