Welcome to Phase 10 Support
Support is available during regular business hours (Eastern Standard Time). Below you will find some of our frequently asked questions along with links to our knowledge base. If you can not find what you are looking for please do not hesitate to contact us through the app or by the Contact Support link at the side of this page.
If you would like to post feedback or discuss possible feature requests please take a look at our feedback forums for Phase 10 iOS
and Phase 10 Android
. However if you have an urgent issue or question for us please contact us directly.
Frequently Asked Questions about the new update!
Help! There's a bug in my game!
On the rare occasion that you encounter an issue in your game, please contact us through the support section in the app. Using your login email, we'll do our best to identify and solve all issues reported.
I have a problem with my Login!
The latest version of Phase 10 uses email logins to save user data. If you encounter an issue with your email, password or other account information please contact us through the support section of the app and we will be able to help.
Where has Multiplayer gone?
The updated version of the game is a work in progress: we are reading, reviewing, and considering all feedback we receive from players. Multiplayer is an important component to many people, and something that we are currently working to develop for Phase 10. We aim to incorporate it into a future update or release, so please stay tuned!
Help with phase types.
Some of the more advanced themes contain phases that might be confusing to new players.
If you have any other questions please contact us through the app under settings.