We receive a TON of disputes and have a team of researchers carefully reviewing, researching, and resolving each one. We base our decisions on a set of criteria for accepting answers, which is primarily based on the official game rules. Here are a few reasons:
- Answers can not begin with an article: A, An or The (example: The Wizard of Oz is not okay for ""T"", but Wizard of Oz is okay for ""W"").
- Answers can not be plural, as then they are actually duplicates of other answers (example: bluebird is acceptable, but bluebirds is not).
- We cannot accept misspelled answers, as they too are duplicates of the correctly-spelled words (example: Keira Knightley is correct, Kiera Knightly is not).
- Answers can not be adjusted with, for example, a simple adjective (example: Rose is acceptable for a flower, but Pink Rose is not).
- We cannot accept short forms of existing answers (example: Nicolas Cage is correct, Nic Cage is not).
- All answers must be appropriate for an audience beginning at age 4. Any adult/mature content cannot be included.
And, of course, there are some accidental rejections that our dispute team keeps an eye out for. If something you’ve disputed is eventually disputed by another player, the dispute team will have a second opportunity to evaluate and accept (or reject) that word.
We do try to include a rejection reason when we can, but the volume of disputes we receive is high so we try to resolve as many as possible as quickly as possible.
There are a few other rules we abide by, but hopefully the above information offers some food for thought. Thanks for your feedback!
Hello and thank you for your review,
We receive a TON of disputes and have a team of researchers carefully reviewing, researching, and resolving each one. We base our decisions on a set of criteria for accepting answers, which is primarily based on the official game rules. Here are a few reasons:
- Answers can not begin with an article: A, An or The (example: The Wizard of Oz is not okay for ""T"", but Wizard of Oz is okay for ""W"").
- Answers can not be plural, as then they are actually duplicates of other answers (example: bluebird is acceptable, but bluebirds is not).
- We cannot accept misspelled answers, as they too are duplicates of the correctly-spelled words (example: Keira Knightley is correct, Kiera Knightly is not).
- Answers can not be adjusted with, for example, a simple adjective (example: Rose is acceptable for a flower, but Pink…
I lose games when I should win for example the question was title and the letter was S and I said stay at home mom which is a good answer and it said that was wrong. I also said mongoose for bird with the letter M and I use one of my bonus help words and that’s what the game posted for me and I still got it wrong. It’s no fun to play a game when you get stuff wrong that is actually correct. It makes me irritated that I paid money for coins for a game that’s not even played fairly
Amanda hazelton
AdminMagmic
(Support Team, Magmic)
responded
I lose games when I should win for example the question was title and the letter was S and I said stay at home mom which is a good answer and it said that was wrong. I also said mongoose for bird with the letter M and I use one of my bonus help words and that’s what the game posted for me and I still got it wrong. It’s no fun to play a game when you get stuff wrong that is actually correct. It makes me irritated that I paid money for coins for a game that’s not even played fairly