Game reset
I was just made to create a new account for the game and I have lost all the coins I have PAID for and am extremely annoyed at this. There was no option to keep anything I have previously purchased. Also-lost all game progress I have made since this app was installed. No warning about any of this. I would like an answer for all of this.

Please contact us directly so we can resolve this for you. Please contact us in-game or through uv-support@magmic.com
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Amanda commented
I was just made to create a new account for the game and I have lost all the coins I have PAID for and am extremely annoyed at this. There was no option to keep anything I have previously purchased. Also-lost all game progress I have made since this app was installed. No warning about any of this. I would like an answer for all of this.