Scattergories ← Knowledge Base Quick! How do I play this game? How do I gain points? How do I answer? Is it possible to skip a question? How does a game end? My answer was correct but was crossed out. Why is that? The answer I submitted was correct and unique but wasn't accepted. What can I do? What do the power-up's do? Where do I make a purchase? Can I get more coins without buying them? How do I know if my dispute was resolved? How come I don't always get to play a bonus round? My friend and I see different things on the main menu. Why is this? The prize I got from winning a match and the prize advertised on its button don't match. Why is that? I really liked this one game mode but it’s no longer available. Please bring it back! Why do I need coins? My coin total seems to be changing without me doing anything. Why? How do I get more power-up's? How often can I use power-ups? I made a purchase but it's not showing anywhere. Why is that? Why do prices and quantities of packages change in the in-app store? How can I get rid of ads? How can I change my profile name? I am connected to my Facebook account. Can I still change my profile name? How can I change my profile picture and my profile frame? How do I get new frames? How come you don't give me the option to connect to Facebook? Supported Devices If I reinstall the game, will I lose my progress? I'm being told that watching an ad will give me a reward, but nothing is happening, why? The game keeps freezing on my mobile device. What can I do?