I have disputed many answers that I am SURE were correct and have not received any credit or response. How long does it actually take for disputes to be resolved? Frustrating when I know my answer is correct and an opponents is questionable.
Thank you for reaching out! We receive a TON of disputes and have a team of researchers carefully reviewing, researching, and resolving each one. We base our decisions on a set of criteria for accepting answers, which is primarily based on the official game rules. Here are a few reasons:
- Answers can not begin with an article: A, An or The (example: The Wizard of Oz is not okay for ""T"", but Wizard of Oz is okay for ""W"").
- Answers can not be plural, as then they are actually duplicates of other answers (example: bluebird is acceptable, but bluebirds is not).
- We cannot accept misspelled answers, as they too are duplicates of the correctly-spelled words (example: Keira Knightley is correct, Kiera Knightly is not).
- Answers can not be adjusted with, for example, a simple adjective (example: Rose is acceptable for a flower, but Pink Rose is not).
- We cannot accept short forms of existing answers (example: Nicolas Cage is correct, Nic Cage is not).
- All answers must be appropriate for an audience beginning at age 4. Any adult/mature content cannot be included.
And, of course, there are some accidental rejections that our dispute team keeps an eye out for. If something you’ve disputed is eventually disputed by another player, the dispute team will have a second opportunity to evaluate and accept (or reject) that word.
We do try to include a rejection reason when we can, but the volume of disputes we receive is high so we try to resolve as many as possible as quickly as possible.
There are a few other rules we abide by, but hopefully the above information offers some food for thought. Thanks for your feedback!