Games Freezing in the bonus round
Every one of my games freezes once it’s time for the letter-specific category. It chooses the letter ‘E’ and then never advances past that screen. I then have to close the app, open it back up, and forfeit the game. So, I’m unable to finish any games anymore, making this a useless app that I once loved so much. Please fix.
Lisa Barr
shared this idea
6 comments
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AdminMagmic
(Support Team, Magmic)
commented
Hello,
We are aware of the problem and developers are working hard to fix the problem ASAP.
Sorry about the frustration, have a great day!"
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Brian K.
commented
I just started having a similar issue with the letter e on a bonus round.
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Anonymous
commented
I have played this game for at least a year consistently almost daily and now all of a sudden it keeps crashing and freezing on the letter E for countries category and a couple other categories when the “category” pops up. I have sent in multiple support tickets with no response! At this point it’s happening for every opponent I’m playing. I cannot complete a game! Please please fix this issue. I love this game and don’t want to quit it but if I can’t complete a game then what’s the point?
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Anonymous
commented
This is continuing to happen to me over and over and support is doing nothing. I’ve sent in reports over and over.
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Jess
commented
I can’t play a full game since the update last week.
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Lisa Barr
commented
I’m addicted to this game, so it’s incredibly frustrating when individual games suddenly don’t function like normal, play screens disappear, and I have to end those games/close app to get past it. I even had to uninstall and reinstall the app, losing all my built up credit, because it wouldn’t stop happening, but now it’s happening again. I’ve never complained about a phone app game before; the only reason I am now is because I love this one. Please fix!!!