Games Freezing in the bonus round
Every one of my games freezes once it’s time for the letter-specific category. It chooses the letter ‘E’ and then never advances past that screen. I then have to close the app, open it back up, and forfeit the game. So, I’m unable to finish any games anymore, making this a useless app that I once loved so much. Please fix.
AdminMagmic (Support Team, Magmic) commented
We are aware of the problem and developers are working hard to fix the problem ASAP.
Sorry about the frustration, have a great day!"
Brian K. commented
I just started having a similar issue with the letter e on a bonus round.
I have played this game for at least a year consistently almost daily and now all of a sudden it keeps crashing and freezing on the letter E for countries category and a couple other categories when the “category” pops up. I have sent in multiple support tickets with no response! At this point it’s happening for every opponent I’m playing. I cannot complete a game! Please please fix this issue. I love this game and don’t want to quit it but if I can’t complete a game then what’s the point?
This is continuing to happen to me over and over and support is doing nothing. I’ve sent in reports over and over.
I can’t play a full game since the update last week.
Lisa Barr commented
I’m addicted to this game, so it’s incredibly frustrating when individual games suddenly don’t function like normal, play screens disappear, and I have to end those games/close app to get past it. I even had to uninstall and reinstall the app, losing all my built up credit, because it wouldn’t stop happening, but now it’s happening again. I’ve never complained about a phone app game before; the only reason I am now is because I love this one. Please fix!!!