The Game IS Frozen!!! Please fix!! The game has not worked properly since last Update & I have not been able to play for days!!! Please fix!
Please go to the main menu and tap on the top right corner button. Then select Help and send us a message.
We will be better able to assist you if you send us a support ticket from within the app.
Stephie Vee commented
Same here. When an ad pops up, it freezes and I have to close it out, losing coins.