Scattergories

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  1. I won a tournament and no payout

    I was in 1st when a tournament ended and i didn't get anything for it!!!

    2 votes
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      1 comment  ·  Admin →

      We send out tournament rewards within 24 hours of the tournament’s end, so be sure to check in the following day, but please be patient as we tabulate and send out the reward messages!

      -Jordan

    • It crashes every time you try to open it

      Crashes as soon as you open it. Has been this way for weeks.

      1 vote
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        Please go to the main menu and tap on the top right corner button. Then select Help and send us a message.
        We will be better able to assist you if you send us a support ticket from within the app.

        -Jordan

      • Scoring

        How do I lose if me and the challenger have the same points?

        2 votes
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          1 comment  ·  Admin →

          A tie always goes to the player who submitted his or her set of responses in the least amount of time. If you and I play a match together and tie, but it took you only 30 seconds to submit all of your answers and took me 35, you’ll be awarded the win.

          Hope that clears things up! We’ve included a notification screen in the game to help communicate this to players.

          -Jordan

        • Tie games

          I am always the one to lose during a tie game. There should be a tiebreaker.

          4 votes
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            A tie always goes to the player who submitted his or her set of responses in the least amount of time. If you and I play a match together and tie, but it took you only 30 seconds to submit all of your answers and took me 35, you’ll be awarded the win.

            Hope that clears things up! We’ve included a notification screen in the game to help communicate this to players.

            -Jordan

          • This game is ridiculous. I have submitted so many legit answers, only to have them marked as unacceptable. Once disputed, they seem to just

            This game is ridiculous. I have submitted so many legit answers, only to have them marked as unacceptable. Once disputed, they seem to just disappear, never to be addressed. Just an example: Topic was 'Athletes'. I answered with "Longar Longar". This is a Sudanese born US basketball player. A legit first a last name. Was marked incorrect, making me lose the round. I disputed assuming that it could be easily confirmed by a simple Google search and that my score would be adjusted accordingly. Nope. Never heard back. Another one: Topic was "Insect". I typed in "Moss mantid". Completely legit…

            6 votes
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              Thank you for reaching out! We receive a TON of disputes and have a team of researchers carefully reviewing, researching, and resolving each one. We base our decisions on a set of criteria for accepting answers, which is primarily based on the official game rules. Here are a few reasons:

              - Answers can not begin with an article: A, An or The (example: The Wizard of Oz is not okay for “T”, but Wizard of Oz is okay for “W”).
              - Answers can not be plural, as then they are actually duplicates of other answers (example: bluebird is acceptable, but bluebirds is not).
              - We cannot accept misspelled answers, as they too are duplicates of the correctly-spelled words (example: Keira Knightley is correct, Kiera Knightly is not).
              - Answers can not be adjusted with, for example, a simple adjective (example: Rose is acceptable for a flower, but Pink Rose is…

            • Coins

              Bring the limit back to at least 200 free coins. The 100 coin limit is bull.

              3 votes
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              • Let me play

                Goes to a grey screen

                5 votes
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                  completed  ·  0 comments  ·  Admin →
                • Chapter 4

                  Any release date for Chapter 4 or any other midweek games?

                  1 vote
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                    completed  ·  0 comments  ·  Admin →
                  • Help

                    People are typing correct answers at super fast speeds! This is not fair at all!!!!!

                    9 votes
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                    • Please stop

                      Giving computer players 18 and 20 point answers! Angela B, partnered with 90026, obviously beat another competitor and me, but do they have to get 126 points out of 60 every single time? Bad enough they answer all questions in 3 seconds.

                      3 votes
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                      • Daily coins

                        Why wait until you see we get low to offer free coins? Outside of videos there aren't many options. When new you may not win much to help boost coins. Almost any other game gives you at least something for a daily login (coins, boost, etc).

                        5 votes
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                          1 comment  ·  Admin →

                          The coins should regenerate up to a set amount each day. If you are ever looking to boost them you can go into the store screen and use the Watch ad button for free coins.

                          -Jordan

                        • Stop sending my friend game requests

                          I downloaded Scattergories on my phone and I sent an invite to my friend on Facebook. I sent him one request and he keeps getting bombarded with notifications that I didn't send! It's still doing this even after I deleted the app on Facebook and also on my phone. I also disabled app and game notifications and it' still doing this. I looked in Facebook help and it said I may need to contact the app developer as you may have my information stored even after I have deleted the app. Can you please make it stop from your end?…

                          1 vote
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                            Please go to the main menu and tap on the top right corner button. Then select Help and send us a message.
                            We will be better able to assist you if you send us a support ticket from within the app.

                            -Jordan

                          • How to change your profile pic?

                            I want to use a photo as my profile pic but I can only find the ones not from my photos. How do I use a photo?

                            5 votes
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                              When you sign in with Facebook the app will use your Facebook profile picture. This is currently the only method of adding a photo for your avatar.

                              -Jordan

                            • Answering time

                              Is there a special reward you can win to help get answers on the board quicker? I have played the classic daily game and there are some people who have put all 12 answers on the board in just 2 seconds. I can't even type out one answer in 2 seconds.

                              4 votes
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                                1 comment  ·  Admin →
                              • Help

                                I just done an update on this game when I try to play now I just get a blank screen

                                3 votes
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                                  1 comment  ·  Admin →

                                  Please go to the main menu and tap on the top right corner button. Then select Help and send us a message.
                                  We will be able to better assist you if you send a request from within the app.

                                  -Jordan

                                • Reporting trolls

                                  Can there please be a way to report people who are trolling the game? For instance, today I played someone who was using inappropriate language for every answer and they put spaces in between each letter so it wouldn't be rejected.

                                  2 votes
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                                    I am actually not sure the best method for this. If possible sending us a screenshot of the offending player would be helpful so we can track them down but also showing us what method they’re using to get around our filter will help us improve it on the code side.

                                    -Jordan

                                  • My app has crashed!

                                    Totally grey screen even if I uninstall and reinstall. A little help?

                                    1 vote
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                                      Please go to the main menu and tap on the top right corner button. Then select Help and send us a message.
                                      We will be better able to assist you if you send us a support ticket from within the app.

                                      -Jordan

                                    • Daily Challenges

                                      I've only played today, at first disappointed that we no longer win 75 coins when we win. Then I noticed it's free play. I won two challenges and was reward 20 coins each. So the heading needs to be changed to "win 20" or upped to 60 for players that win.

                                      1 vote
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                                        1 comment  ·  Admin →
                                      • more people

                                        should be 3 people + as repeat answers don't effect the outcome when there are only two people as you both get 0 rather than both get 10

                                        1 vote
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                                          Please go to the main menu and tap on the top right corner button. Then select Help and send us a message.
                                          We will be better able to assist you if you send us a support ticket from within the app.

                                          -Jordan

                                        • Disputes & Lack of Response

                                          I've discovered that a good many legit answers are being denied. Upon sending a dispute with a detailed description, I find that I'm not getting responses from the developers.
                                          This is incredibly frustrating. I'd like to provide an example of my most recent dispute (and the lack of feedback from the Scattergories team):

                                          Topic: ATHLETES using L as first letter - My response was "Longar Longar". This is the legitimate first AND last name of a Sudanese-born basketball player. This can, of course, be easily confirmed with a simple Google search. The answer was denied. To add insult to injury,…

                                          3 votes
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                                            Please go to the main menu and tap on the top right corner button. Then select Help and send us a message.
                                            We will be better able to assist you if you send us a support ticket from within the app.

                                            -Jordan

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