Scattergories

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  1. Daily coins

    I now seem to be getting 120 coins per day. When the tournaments cost 60 to enter this does not give much enjoyment in playing twice. Is this just a money grab forcing us to purchase coins? Could you not be more generous with free coins? 200 per day again?

    1 vote
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      0 comments  ·  Discussions  ·  Flag idea as inappropriate…  ·  Admin →
    • Status started back at level 1

      I lost all of my levels and progress, but some how kept all of my frames and trophies. No one has responded on how to fix this.

      11 votes
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        5 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
      • I can't see the full question

        On some of the longer questionsi cant read the full question, it gets cut off. How am i supposed to provide an answer if i don't know what I'm responding to?

        1 vote
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          1 comment  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →

          I am very sorry about that. One of our players found that if you delete the app and re-install it will fix this display glitch.
          If you’ve signed in to our app with Facebook, then your account will be loaded when you sign back in after re-installing.
          If you haven’t signed in with Facebook I recommend first sending me your ID so I can record your account number. Then sending another message after with your new ID and I’ll copy over your account data. To get the Id:
          - tap your portrait in the main menu
          - in the bottom right corner is the Player ID number.

          -Jordan

        • Restore Purchases

          Shorten time length of ads. When pay to disable the ads, make sure it works. I paid $3 for nothing. Going to uninstall and reinstall to see if that'll work

          2 votes
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            0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →

            Please go to the main menu and tap on the top right corner button. Then select Help and send us a message.
            We will be better able to assist you if you send us a support ticket from within the app.

            -Jordan

          • Cheater List (Please Add)

            Since so many players cheat, using variations of the same word, plural or double spacing and more to get credit and the game has not been updated to catch them. We should just list the players here. Feel free to add. Once I see a player that I know is going to cheat, I forfeit my coins and close the app. If they game catches up, and allows me to block players, I'm starting with this list. Feel free to add players so I can (hopefully) block them too one day!

            Iris E C - Level 98 Top Tier VIP…

            14 votes
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              25 comments  ·  Flag idea as inappropriate…  ·  Admin →

              Variations of the same word are acceptable. Sorry, there’s no easy way to block those. Plurals are not supposed to be in the lists but some got through when we initially created the lists. If you see any plurals that are still being accepted , let support know, we can remove them from the database.
              Double spacing should now be completely blocked, but again please let support know if you are still seeing it.
              -Jordan

            • Play with friends without logging into Facebook

              Told friends to download he game but can't play with them since they don't have a Facebook

              7 votes
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                2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                Currently our only method is through Facebook, I am sorry. Keep in mind Facebook is free to sign up for, so they could easily have accounts just for playing games.
                On another note we are looking in to other methods for multiplayer but I don’t think it would be arriving any time soon, sorry.
                -Jordan

              • Stop sending my friend game requests

                I downloaded Scattergories on my phone and I sent an invite to my friend on Facebook. I sent him one request and he keeps getting bombarded with notifications that I didn't send! It's still doing this even after I deleted the app on Facebook and also on my phone. I also disabled app and game notifications and it' still doing this. I looked in Facebook help and it said I may need to contact the app developer as you may have my information stored even after I have deleted the app. Can you please make it stop from your end?…

                2 votes
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                  1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                  Please go to the main menu and tap on the top right corner button. Then select Help and send us a message.
                  We will be better able to assist you if you send us a support ticket from within the app.

                  -Jordan

                • 20 votes
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                    4 comments  ·  Flag idea as inappropriate…  ·  Admin →

                    Thank you for reaching out! The reason we don’t accept certain words is because the app is rated for everyone ages 4+. We have very strict guidelines around what types of words we can and can’t include, and we do our best to review words on an ongoing basis to ensure compliance. Sorry for the frustration!
                    -Jordan

                  • Not Receiving Coins

                    I've played and won several duels, but I'm not receiving any of the coins it said I won. My coins just keep going down after each duel.

                    4 votes
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                      4 comments  ·  Flag idea as inappropriate…  ·  Admin →

                      Duel is a practice game mode that does not award coins for winning. Certain modes, like Tournament and Party, reward you for a win and it will clearly show a “WIN BACK” amount on the Play button. Keep an eye out for that to know which game modes reward a payout for a win.

                      -Jordan

                    • 10 votes
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                        7 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Waaay too many pop ups

                        I can't even click a button without an Ad coming up. Please put ads after game or before not both or just to click on the screen!

                        2 votes
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                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                          Thank you for your feedback! One ad plays between each full round of gameplay. Our advertising revenue allows us to provide ongoing support and development of the game, while keeping the game free for everyone. There is a Disable Ads add-on available in the store that removes video ads from the game. If you prefer, that option is there.

                          Thanks again for your feedback, which I will pass on to the team! We are always evaluating and tweaking frequency and length of ads, and will consider your feedback carefully as we plan future updates.

                          -Jordan

                        • Still can't get my friends to show up in the app

                          Still can't get my friends to show up in the app, even though I clicked on their invite in Facebook. Scattergories starts, but only pulls up random people that I don't know.

                          5 votes
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                            4 comments  ·  Flag idea as inappropriate…  ·  Admin →

                            If you’ve connected to Facebook and your friends have connected to Facebook, you’ll be able to see them under the ""Challenge Friends"" menu. The button is near the bottom of the main menu. Tap the button and you’ll see a list of Facebook friends to choose from. They will only appear if they have installed the app and connected to Facebook.

                            You also need to ensure that your Facebook permissions are set to allow the app to see your friends list. Unfortunately we cannot control your Facebook privacy settings from our end, or from within the app. You can access your settings as described below.

                            On desktop:

                            1. While visiting Facebook, hit the little lock in the top right corner to open your privacy settings, and then go to ""See more settings"" at the bottom of that menu.
                            2. Click on ""Apps"" on the left, and then ""Scattergories"". Ensure that…

                          • Win coins

                            Should be able to win coins when you win a round. If it costs coins to start a round then the winner should get some of the pot. Also this makes it free for the person challenged but cost for the person who created the challenge.

                            76 votes
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                              completed  ·  47 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Disputes

                              Please update the database

                              60 votes
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                                57 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                Thank you all for the valuable feedback. We are working as fast as we can to get all words that have been disputed and are correct for the category added to the database. We ask that if it is a word you think is correct to dispute it so we can then see that it is missing and add it.

                                As well coming shortly, if any word that you have disputed is correct, you will be receiving a notification with a small token of our appreciation and help to make the game as good as it possibly can be.

                                Thank you again

                              • Loading issues

                                Takes too long to load and just gets hang up or keeps trying to load. Makes me not interesting in playing when this happens which is very frequently

                                27 votes
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                                  completed  ·  13 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Coins/videos

                                  When I watch a video for coins, I only receive the coins every other video; sometimes only one out of three! I haven't had this app for more than a few months, but I do remember a "double coins for watching a video" only once.

                                  In addition, if you win a tournament you only win 100 coins + frame. If you're in first place, you should win more than a player who comes in tenth place. Play for 100 and "win" 100 back? Is not winning anything!

                                  There should be more of a reward for winning not just tournaments, but…

                                  9 votes
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                                    completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Multiplayer option

                                    Provide an option for multiple people in the same room to play

                                    20 votes
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                                      completed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Coins actually given

                                      Wouldn’t it be awesome if I watch an ad for coins and I actually received them?

                                      7 votes
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                                        2 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
                                      • 1 vote
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                                          completed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Changing Responses

                                          My responses are altered after hitting submit, leading me to get things wrong. For example, I typed in “KELP,” and when I reviewed the results, it said I typed in “KLEA.” The app is constantly freezing upon opening. I frequently have to delete the app and redownload it in order for it to begin working properly again.

                                          3 votes
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                                            1 comment  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →

                                            Thank you for reaching out! If your submitted word doesn’t match a word that is already on the answer list, our auto-correct system will try to correct it to the closest match, in case you’ve made a typo. We implemented auto-correct to help with spelling errors but unfortunately the system sometimes doesn’t know its own strength. Our development team is working hard to refine it so that it doesn’t take a reasonable answer and change it to something else in this way: it’s a work in progress!
                                            We’ve also added the ability to dispute auto-corrected words, so you can petition to have your original word added to our database of correct answers. Simply tap Dispute from the results screen and enter your reason for why we should include it.

                                            In addition, here are some guidelines to abide by, in order to avoid triggering the auto-correct system:

                                            - Answers can not…

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