Phase 10 Free Android

How can we improve Phase 10 Free for Android?

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  1. 2 votes
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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

      Thank you for reaching out and providing this great feedback on your experience with Phase 10. This is a recently-updated version of the game, which is a work in progress: we are reading, reviewing, and considering all feedback we receive from players, since your experience with the game is extremely important to us. Multiplayer is an important component to many people, and something that we are currently working to develop for Phase 10. We aim to incorporate it into a future update or release, so please stay tuned!

      In the meantime, in case you’re interested: we haven’t reworked the Pro version of Phase 10, which is a paid version with no more video ads between rounds. It is nearly identical to the last version of Phase 10 in all other ways, including multiplayer. You have the option of trying that version out if you like, or sticking with the new…

    • 1 vote
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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • 1 vote
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →

          Thank you very much for your feedback on our latest update. I’m very sorry that the new changes have had a less than positive impact on your experience with the game. Please rest assured that we’re listening. The good news is that we are gathering feedback and working hard to address concerns, so that the updated game can be as best as it can be.

          To give you some context around why we update the game on a regular basis, our main objectives are:

          - Addressing player feedback and popular requests
          - Keeping things interesting for players who are looking for fun new ways to engage with the game
          - Fixing issues with previous versions
          - Ensuring that the game runs properly as the brand, technology, devices, and requirements continue to evolve

          We read, review and consider all feedback we receive from our players, since your experience with the game…

        • how do you even play a game on here. It is so confusing!!

          make it easier to get to play games!

          1 vote
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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →

            For assistance please go to the main menu and tap on the arrow icon on the left and send us a message.
            We will be better able to assist you if you send us a support ticket from within the app.

          • Ads Free

            Take ads away and when you? play pro why is it taking my coins and sending me ads to get a coin when you pay for ads to be removed they need to solve this problem.Also need to speak to a live person

            1 vote
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →

              For assistance with and reporting of bugs please go to the main menu and tap on the arrow icon on the left and send us a message.
              We will be better able to assist you if you send us a support ticket from within the app.

            • New update sucks

              The updated version really sucks. I have been unable to play since October. Bring back the old version. I don't want to play the computer or random people

              1 vote
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                Thank you very much for your feedback on our latest update. I’m very sorry that the new changes have had a less than positive impact on your experience with the game. Please rest assured that we’re listening. The good news is that we are gathering feedback and working hard to address concerns, so that the updated game can be as best as it can be.

                To give you some context around why we update the game on a regular basis, our main objectives are:

                - Addressing player feedback and popular requests
                - Keeping things interesting for players who are looking for fun new ways to engage with the game
                - Fixing issues with previous versions
                - Ensuring that the game runs properly as the brand, technology, devices, and requirements continue to evolve

                We read, review and consider all feedback we receive from our players, since your experience with the game…

              • 1 vote
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                  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                • keep beating levels but it doesn't let me move on. gonna uninstall if not fixed

                  let me move on after beating a level several times

                  2 votes
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • 6 votes
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                      2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                      Thank you for your feedback! Our developers carefully review all feedback when determining new features and updates, so I will be sure to pass your comments on. Hopefully this is something we can address soon.

                    • 1 vote
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • I am not able to discard the last card to complete the game.

                        Unless there is a limit on winning games

                        1 vote
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                          Thank you for reaching out to let us know about this glitch that you encountered. I’m sorry for the frustration! I will pass your information on to the developers to investigate. We work very hard to ensure that the game runs smoothly, so we will do whatever we can to identify and fix the issue.

                        • 1 vote
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • 1 vote
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                              I am very sorry about that. It appears you are missing a theme. If you delete the app and reinstall it, this should fix this glitch. If you’ve signed in to our app with Facebook, then your account will be loaded when you sign back in after re-installing. If not please contact us in the app

                              Thanks,
                              Caroline

                            • 1 vote
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • 1 vote
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                  The game is currently set up to allow players on the same platform to play one another through either Game Center (iOS) or Google Play (Android). They are two separate games, so the multiplayer systems are separate. The Multiplayer on the Pro version is the same as the Free one.

                                • 1 vote
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                    Thank you for your feedback! Our advertising revenue allows us to provide ongoing support and development of the game, while keeping the game free for everyone. We try to strike a balance where we’re able to support the app but not cause too much of a disturbance for players, so we’re always evaluating and tweaking frequency and length of ads. Your feedback will be carefully considered as we review this.

                                    For those who wish to not see any ads, there is a paid version of the app that removes video ads from the game. If you prefer, that version is available.

                                  • 1 vote
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                      Thank you for your feedback! Our advertising revenue allows us to provide ongoing support and development of the game, while keeping the game free for everyone. We try to strike a balance where we’re able to support the app but not cause too much of a disturbance for players, so we’re always evaluating and tweaking frequency and length of ads. Your feedback will be carefully considered as we review this.

                                      For those who wish to not see any ads, there is a paid version of the app that removes video ads from the game. If you prefer, that version is available.

                                      -Jordan

                                    • 1 vote
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                        Thank you for your feedback! Our advertising revenue allows us to provide ongoing support and development of the game, while keeping the game free for everyone. We try to strike a balance where we’re able to support the app but not cause too much of a disturbance for players, so we’re always evaluating and tweaking frequency and length of ads. Your feedback will be carefully considered as we review this.

                                        For those who wish to not see any ads, there is a paid version of the app that removes video ads from the game. If you prefer, that version is available.

                                        -Jordan

                                      • 1 vote
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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • 1 vote
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                            Thank you for your feedback! Our advertising revenue allows us to provide ongoing support and development of the game, while keeping the game free for everyone. We try to strike a balance where we’re able to support the app but not cause too much of a disturbance for players, so we’re always evaluating and tweaking frequency and length of ads. Your feedback will be carefully considered as we review this.

                                            For those who wish to not see any ads, there is a paid version of the app that removes video ads from the game. If you prefer, that version is available.

                                            -Jordan

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