Phase 10 Android

How can we improve Phase 10 for Android?

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  1. 1 vote
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      1 comment  ·  Admin →

      For assistance with and reporting of bugs please go to the main menu and tap on the arrow on the left. Then select Feedback and send us a message.
      We will be better able to assist you if you send us a support ticket from within the app.

      -Jordan

    • 1 vote
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        Thank you for reaching out to let us know about this glitch that you encountered with the game crashing. I’m sorry for the frustration! I will pass your information on to the developers to help with their investigation. We work very hard to ensure that the game runs smoothly, so we will do whatever we can to identify and fix the issue as soon as possible.

        In the meantime, if ever you get to a point where crashing is happening frequently, please try turning your device completely off and back on again, in case it’s a caching or memory issue. It may also be beneficial to remain connected to your data/wifi to ensure consistent communication between the game and our servers.

        -Jordan

      • 1 vote
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          1 comment  ·  Admin →

          The pro version of the game removes all video interstitial ads: 30-second ads with moving images and sound. You will still see our in-game alerts letting you know about events and features, but no interstitial ads from our ad networks will be shown to you.

          When you purchase the pro version, you download a separate app and you must make sure that you’re playing that version and not the Free version. The icons are the same, so it can sometimes be confusing. Sorry about that! 

          If it’s not possible to tell which version is which, please remove both and re-download only the paid version. If you are using the iTunes or Google Play account you used to originally purchase the app, you will not have to re-purchase it when you download it again.

          Thanks, and sorry again for the confusion!

          -Jordan

        • 1 vote
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            The pro version of the game removes all video interstitial ads: 30-second ads with moving images and sound. You will still see our in-game alerts letting you know about events and features, but no interstitial ads from our ad networks will be shown to you. This alert should be shown once per 24 hours at most and can be dismissed immediately.

            -Jordan

          • 1 vote
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              Thank you for reaching out to let us know about this glitch that you encountered with the game crashing. I’m sorry for the frustration! This has been reported by a few other players, and we are working on a fix. I will pass your information on to the developers to help with their investigation. We work very hard to ensure that the game runs smoothly, so we will do whatever we can to identify and fix the issue as soon as possible.

              In the meantime, if ever you get to a point where crashing is happening frequently, please try turning your device completely off and back on again, in case it’s a caching or memory issue. It may also be beneficial to remain connected to your data/wifi to ensure consistent communication between the game and our servers.

              -Jordan

            • 1 vote
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                Thank you for reaching out to let us know about this glitch that you encountered with the game crashing. I’m sorry for the frustration! This has been reported by a few other players, and we are working on a fix. I will pass your information on to the developers to help with their investigation. We work very hard to ensure that the game runs smoothly, so we will do whatever we can to identify and fix the issue as soon as possible.

                In the meantime, if ever you get to a point where crashing is happening frequently, please try turning your device completely off and back on again, in case it’s a caching or memory issue. It may also be beneficial to remain connected to your data/wifi to ensure consistent communication between the game and our servers.

                -Jordan

              • 1 vote
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                  For assistance with and reporting of bugs please go to the main menu and tap on the arrow on the left. Then select Feedback and send us a message.
                  We will be better able to assist you if you send us a support ticket from within the app.

                  -Jordan

                • my games keep freezing in the middle of games. it's my turn and I can't click anything. this has happened several times now.

                  my games keep freezing in the middle of games. it's my turn and I can't click anything. this has happened several times now.

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                    For assistance with and reporting of bugs please go to the main menu and tap on the arrow on the left. Then select Feedback and send us a message.
                    We will be better able to assist you if you send us a support ticket from within the app.

                    -Jordan

                  • 1 vote
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                      Thank you for your feedback! Our developers carefully review all feedback when determining new features and updates, so I will be sure to pass your comments on. Hopefully this is something we can address soon.

                      -Jordan

                    • 1 vote
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                        Thank you for your feedback! Our developers carefully review all feedback when determining new features and updates, so I will be sure to pass your comments on. Hopefully this is something we can address soon.

                        -Jordan

                      • 1 vote
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                          Thank you for your feedback! Our developers carefully review all feedback when determining new features and updates, so I will be sure to pass your comments on. Hopefully this is something we can address soon.

                          -Jordan

                        • 1 vote
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                            Thank you for your feedback! Our developers carefully review all feedback when determining new features and updates, so I will be sure to pass your comments on. Hopefully this is something we can address soon.

                            -Jordan

                          • stop charging two coins to resume a level then allow you still not to complete the level because you make two hands & it freezes every time

                            every time i press resume a level it charges me two coins instead of one gives me two hands to play & then the game freezes and doesn't allow me to continue still taking two coins

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                              For assistance with and reporting of bugs please go to the main menu and tap on the arrow on the left. Then select Feedback and send us a message.
                              We will be better able to assist you if you send us a support ticket from within the app.

                              -Jordan

                            • 1 vote
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                                For assistance with and reporting of bugs please go to the main menu and tap on the arrow on the left. Then select Feedback and send us a message.
                                We will be better able to assist you if you send us a support ticket from within the app.

                                -Jordan

                              • 1 vote
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                                  The game is available on both iOS and Android, though you cannot play across the two platforms. iOS players can play against iOS players using Game Center, and Android players can play against Android players using Google Play Games.

                                  For iOS: If you have connected to your friends in Game Center, you will be able to challenge them in your app.

                                  For Android: If you have connected to your friends in Google Play Games, you will be able to challenge them in your app. You may need to connect with them on Google+ and add them to your circles in order to ensure they show up as possible opponents.

                                  Facebook provides a way to see where your friends are in terms of scoring week after week, regardless of whether they’re on iOS or Android.

                                  -Jordan

                                • an option to never post to Facebook, so it's not seen after each game.

                                  I will never post to Facebook. I don't even want the option to ever post. I'll disconnect from Facebook if I have to.

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                                    Thank you for your feedback! Our developers carefully review all feedback when determining new features and updates, so I will be sure to pass your comments on. Hopefully this is something we can address soon.

                                    -Jordan

                                  • Phase 10 should have a chat option

                                    A chat option where I can have a conversation with my opponent

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                                      Thank you for your feedback! Our developers carefully review all feedback when determining new features and updates, so I will be sure to pass your comments on. Hopefully this is something we can address soon.

                                      -Jordan

                                    • 1 vote
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                                        For assistance with and reporting of bugs please go to the main menu and tap on the arrow on the left. Then select Feedback and send us a message.
                                        We will be better able to assist you if you send us a support ticket from within the app.

                                        -Jordan

                                      • 1 vote
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                                        • Load New challenges, New games. Also, would love to play against real people instead of computer players.

                                          New challenges. I also would like to find out how to play real people instead of computer.

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                                          Phase 10 Android

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