How can we improve Phase 10 Free?

I am unable to play a Phase 10 after your recent update. The game screen goes blank when you press the play button. Please resolve this.

25 votes
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Anonymous shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
completed  ·  AdminMagmic (Support Team, Magmic) responded  · 

If you are facing Crashes/Freezes/glitches, please click on ‘Contact us’ on the upper-right hand on your screen and we will do our best to determine and fix the problem!


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  • Lisa Thames commented  ·   ·  Flag as inappropriate

    Your update broke everything! Can’t play games at all. Don’t like the silly coins. Seriously just want to play the game I PAID for with my friends.

  • Diane K commented  ·   ·  Flag as inappropriate

    I play Phase 10 Pro every single day - Suddenly it won't even open!! What is going on?

  • CK commented  ·   ·  Flag as inappropriate

    Same for me. I have paid Phase 10 Pro on iOS and the game no longer opens.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Same for me. Worked this morning and now it doesn't. I paid £4.99 for this game and now unable to play.

  • Susie commented  ·   ·  Flag as inappropriate

    Can we have the old game back. Really enjoyed playing it. Can't understand the new version

  • Anonymous commented  ·   ·  Flag as inappropriate

    Please fix the recent update! Can not play it at all. Will not open. Was playing this game everyday!

  • Mac commented  ·   ·  Flag as inappropriate

    Having the same issue with the update—after pressing play it goes to the blank screen. I paid for the no ads and still can’t play the frustrated!

  • Vanessa commented  ·   ·  Flag as inappropriate

    Enjoyed the game until the recent update. Now all
    I can do
    Is press play. If the update is causing this much trouble then you guys should have left it as it was. Also can y’all do something about all this advertisement. You do not have to show an add after every hand. That is so annoying to the point of
    Not even wanting to play this anymore. PLEASE FIX THESE ISSUES ASAP.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Like seriously!!! And all my avatars are the avatar I chose as myself!!! Everytime you guys update this game glitches👎🏽

  • Anonymous commented  ·   ·  Flag as inappropriate

    I’m having the same issue. Game is chewing up coins but all I’m getting is the themed background but no card play on theme rounds.

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