Phase 10 Free iOS

How can we improve Phase 10 Free?

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  1. Glitches

    Every time I click on a skip it does not add it😡

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      completed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
    • Skips my rewards

      Im not getting my rewards when watching ads and spinning the wheel 1/2 the time!! And some of the ads are sticking forcing me to close the entire app🤬

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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • 1 vote
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →

          Thank you for reaching out and providing this great feedback on your experience with Phase 10. This is a recently-updated version of the game, which is a work in progress: we are reading, reviewing, and considering all feedback we receive from players, since your experience with the game is extremely important to us. Multiplayer is an important component to many people, and something that we are currently working to develop for Phase 10. We aim to incorporate it into a future update or release, so please stay tuned!

          In the meantime, in case you’re interested: we haven’t reworked the Pro version of Phase 10, which is a paid version with no more video ads between rounds. It is nearly identical to the last version of Phase 10 in all other ways, including multiplayer. You have the option of trying that version out if you like, or sticking with the new…

        • Don’t like new update

          Impossible to see what other players have played IF they have used a wild card to begin or end. Also, can’t see ANY scores now.

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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →

            Thank you very much for your feedback on our latest update. I’m very sorry that the new changes have had a less than positive impact on your experience with the game. Please rest assured that we’re listening. The good news is that we are gathering feedback and working hard to address concerns, so that the updated game can be as best as it can be.

            To give you some context around why we update the game on a regular basis, our main objectives are:

            - Addressing player feedback and popular requests
            - Keeping things interesting for players who are looking for fun new ways to engage with the game
            - Fixing issues with previous versions
            - Ensuring that the game runs properly as the brand, technology, devices, and requirements continue to evolve

            We read, review and consider all feedback we receive from our players, since your experience with the game…

          • 23 votes
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              51 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • 4 votes
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                completed  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • characters talking

                i don’t want the characters to tell me i’m lucky. i’d like to be able to turn their comments off.

                4 votes
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                  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                • Don’t mind ads just not every 30-60 seconds. Put ads in between phases not during a phase.

                  Put ads between phases not during phases. Or give an option to watch x amount of ads before a game to have no ads during the game. Whatever just stop the ads during phases. And -Jordan quit giving canned responses. Copy paste is not your friend.

                  19 votes
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                    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Display Scores

                    Can the scores please stay on the screen? I often miss seeing my score between phases as it disappears so quickly. I do not feel that it is important to see how much experience I have gained. I suggest they are switched around so the experience displays briefly and the score stays on the screen until you start the next round.

                    3 votes
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                      1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                      Thank you for your feedback! Our developers carefully review all feedback when determining new features and updates, so I will be sure to pass your comments on. Hopefully this is something we can address soon.

                    • Profile name and picture

                      I do not want to sign in to FaceBook, but I would like to be able to enter my name and choose a pic to represent me (one from the existing character selection would be fine).

                      3 votes
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • 1 vote
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                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                          The pro version of the game removes all video interstitial ads: 30-second ads with moving images and sound. You will still see our in-game alerts letting you know about events and features, but no interstitial ads from our ad networks will be shown to you.

                          When you purchase the pro version, you download a separate app and you must make sure that you’re playing that version and not the Free version. The icons are the same, so it can sometimes be confusing. Sorry about that!

                          If it’s not possible to tell which version is which, please remove both and re-download only the paid version. If you are using the iTunes or Google Play account you used to originally purchase the app, you will not have to re-purchase it when you download it again.

                          Thanks, and sorry again for the confusion!

                        • 1 vote
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                            For assistance with and reporting of bugs please send us a message from within the app or on the side of this page.
                            We will be better able to assist you from there.

                          • 1 vote
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                              Thank you for reaching out and providing this great feedback on your experience with Phase 10. This is a recently-updated version of the game, which is a work in progress: we are reading, reviewing, and considering all feedback we receive from players, since your experience with the game is extremely important to us. Multiplayer is an important component to many people, and something that we are currently working to develop for Phase 10. We aim to incorporate it into a future update or release, so please stay tuned!

                            • Game or Ads!

                              Ads are ridiculous! Can’t play the game as their are more ads than actual playing time. Are you serious? Removing this game

                              4 votes
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                                completed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                              • It’s not an idea but a question.

                                I need help. My brother has an android and I have an iPhone. He has an option on his phone that says turn on “Nearby Players” and it searches for nearby players. I don’t know where that option for iPhone is located. We were sitting right next to each other trying to figure it out, it’s a game we’ve been playing since we were little but can’t figure out how to be in the same game together at the same time.

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                                  1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                                  Thank you for your feedback on wanting to play with friends across other devices! The game is currently set up to allow players on the same platform to play one another through either Game Center (iOS) or Google Play (Android). Our developers carefully review all feedback when determining new features and updates, so I will be sure to pass your comments on. Hopefully cross-platform play is something we can add soon!

                                • Purchased Ad Free

                                  I originally downloaded the Phase 10 App. I clicked on No Ads and it brought me to the App Store to and Phase 10 Pro was $2.99. I purchased thinking this was the way to not see any ads. After purchasing the Phase 10 Pro App, I’m still seeing ads. How can this be fixed? If not I will be requesting a refund as this is false advertising.

                                  4 votes
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                    The pro version of the game removes all video interstitial ads: 30-second ads with moving images and sound. You will still see our in-game alerts letting you know about events and features, but no interstitial ads from our ad networks will be shown to you.

                                    When you purchase the pro version, you download a separate app and you must make sure that you’re playing that version and not the Free version. The icons are the same, so it can sometimes be confusing. Sorry about that! 

                                    If it’s not possible to tell which version is which, please remove both and re-download only the paid version. If you are using the iTunes or Google Play account you used to originally purchase the app, you will not have to re-purchase it when you download it again.

                                    Thanks, and sorry again for the confusion!

                                  • Stalemate

                                    I ran into a stalemate and I have used coins to get to this level and I’ll have to reset my game. There’s should be an AI that resets when this occurs. Please respond. ID: 34872765

                                    1 vote
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                      For assistance with and reporting of bugs please go to the main menu and tap on the arrow on the left. Then select Feedback and send us a message.
                                      We will be better able to assist you if you send us a support ticket from within the app

                                    • Please I need to log in with another account

                                      When I tap”log in with facebook” there no option to log in with another account PLEASE I NEED THATTT

                                      3 votes
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                        For assistance with and reporting of bugs please go to the main menu and tap on the arrow on the left. Then select Feedback and send us a message.
                                        We will be better able to assist you if you send us a support ticket from within the app

                                      • Ads

                                        GET RID OF THE STUPID ADS. OR AT LEAST PAUSE THE GAME IF WE HAVE TO BE TORTURED BY HAVING TO WATCH SO MANY ADS.

                                        1 vote
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                                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                                          Thank you for your feedback! Our advertising revenue allows us to provide ongoing support and development of the game, while keeping the game free for everyone. We try to strike a balance where we’re able to support the app but not cause too much of a disturbance for players, so we’re always evaluating and tweaking frequency and length of ads. Your feedback will be carefully considered as we review this.

                                          For those who wish to not see any ads, there is a paid version of the app that removes video ads from the game. If you prefer, that version is available.

                                        • 1 vote
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                            The pro version of the game removes all video interstitial ads: 30-second ads with moving images and sound. You will still see our in-game alerts letting you know about events and features, but no interstitial ads from our ad networks will be shown to you.

                                            When you purchase the pro version, you download a separate app and you must make sure that you’re playing that version and not the Free version. The icons are the same, so it can sometimes be confusing. Sorry about that! 

                                            If it’s not possible to tell which version is which, please remove both and re-download only the paid version. If you are using the iTunes or Google Play account you used to originally purchase the app, you will not have to re-purchase it when you download it again.

                                            Thanks, and sorry again for the confusion!

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                                          Phase 10 Free iOS

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