Does anyone else lose tokens and experience game crashes?
Please go to the main menu and tap on the arrow on the left. Then select Feedback and send us a message.
We will be better able to assist you if you send us a support ticket from within the app.
why wont my game load?
Mine freezes a lot. Well at least once every few days (normally when I'm winning). It would be great to get coins for winning the regular play weekly contest.
Linda lehn commented
Cant get the game at all.
When I was getting it it wouldnt let me play with more than one player.
twice in a row during the challenge it takes my coins and does not record the win. it stays Frozen on my screen. this is not ok!!! I want the bronze frame!!!! or my coins!!!!
Keep crashing! It's Suck!
Love the game.. But so disappointed.. I keep losing coins and going down in levels? On the leaderboard I was in second place with like 500 thousand points and no I only have 51 thousand.. So frustrating that I pad for this game and it doesn't even work properly.
I also paid for this and it is crash several times a day. What can I do to stop it?
yes this happened over 5 times within the first few hours of downloading and paying to remove adds.
Very dissapointing and frustrating, as I also lose tokens like others and positions from the challange.
If I hadnt paid I would have deleted this game already.
Tokens & wins disappear after I logout. Playing with a person crashes the game. Has this thing ever worked? Will they ever fix it?
Game used to work great now it just freezes or stops and sends me to my home screen EVERY time I try to play a game or after clicking on anything.
My game crashed and my tokens dissappeared.
Sandra M commented
Half my games crash.... I paid for an app and all I expect is that it works. Come on Mattel get it together
Definitely a problem, especially due to the ads. I sent a complaint note about the ads. Very frustrating losing the points you have earned due to crashing.
Karen Curry commented
I paid for the game. When i try to play a human, it crashes.
Yes so irritating !