Phase 10 Facebook

How can we improve Phase 10 Facebook?

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  1. PLAY

    CAN'T PLAY, GAME WON'T LOAD

    127 votes
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      I am very sorry about that. Facebook has changed something on their ends that stopped the app from being able to load. We are investigating this now and hope to have it fixed as soon as is possible.

      -Jordan

    • 43 votes
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        I am very sorry about that. Facebook has changed something on their ends that stopped the app from being able to load. We are investigating this now and hope to have it fixed as soon as is possible.

        -Jordan

      • 19 votes
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          Thank you for your feedback! Our advertising revenue allows us to provide ongoing support and development of the game, while keeping the game free for everyone. We try to strike a balance where we’re able to support the app but not cause too much of a disturbance for players, so we’re always evaluating and tweaking frequency and length of ads. Your feedback will be carefully considered as we review this.

          -Jordan

        • 14 votes
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            Thank you for your feedback! Our advertising revenue allows us to provide ongoing support and development of the game, while keeping the game free for everyone. We try to strike a balance where we’re able to support the app but not cause too much of a disturbance for players, so we’re always evaluating and tweaking frequency and length of ads. Your feedback will be carefully considered as we review this.

            -Jordan

          • 24 votes
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              I am very sorry about that. Facebook has changed something on their ends that stopped the app from being able to load. We are investigating this now and hope to have it fixed as soon as is possible.

              -Jordan

            • Sorting

              Would like to be able to sort my cards

              1 vote
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                Thank you for your feedback! Our developers carefully review all feedback when determining new features and updates, so I will be sure to pass your comments on.

                -Jordan

              • 10 votes
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                  I am very sorry about that. Facebook has changed something on their end that stopped the app from being able to load. We are investigating this now and hope to have it fixed as soon as is possible.

                  -Jordan

                • Make it so it works!! I have tried numerous times to play and it says it downloads butnothing ever opens!! Love this game on phone!

                  Make it so it actually works! I have tried numerous times to download and play. It is not working. Love to play it on my phone. Really wish it would work on facebook!!

                  3 votes
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                  • phase 10 won't let me dicard a card it struck

                    stuck can do anything and i love this game

                    1 vote
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                      For assistance with and reporting of bugs please go to the main menu and tap on the arrow on the left. Then select Feedback and send us a message.
                      We will be better able to assist you if you send us a support ticket from within the app.

                      Please make sure to include details on this issue such as which game mode you are playing, the phase you are on and the card you are trying to discard.

                      -Jordan

                    • Advertisements

                      I play this game all the time and never had any problems before with Ads popping up. Suddenly today (11/2/17) I had two (exactly the same) ads pop up with in a few minutes of each other. I can deal with having to sit through one once in a while but twice within a few minutes I will not due. I will not continue to play this game or any of the others if this continues to happen.

                      6 votes
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                        Thank you for your feedback! Our advertising revenue allows us to provide ongoing support and development of the game, while keeping the game free for everyone. We try to strike a balance where we’re able to support the app but not cause too much of a disturbance for players, so we’re always evaluating and tweaking frequency and length of ads. Your feedback will be carefully considered as we review this.

                        -Jordan

                      • really enjoy your game - what are the coins for and when are we getting some new levels.

                        really enjoy your game - what are the coins for and when are we going to get a new level.

                        1 vote
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                          Thanks for reaching out! The coins can be used to activate a power up if you don’t have any of that power up in your inventory.
                          I’m not sure when the next Game mode will be released, sorry.

                          Cheers,
                          -Jordan

                        • Too many Ads! I spend more time watching Ads between each hand than playing the game. I really hate it when the ad says thanks for watching

                          Too many Ads! I spend more time watching Ads between each hand than playing the game. I really hate it when the ad says thanks for watching because I didn't have a choice. I won't buy the product and am ready to quit playing and it take away my wins

                          3 votes
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                            1 comment  ·  Admin →

                            Thank you for your feedback! Our advertising revenue allows us to provide ongoing support and development of the game, while keeping the game free for everyone. We try to strike a balance where we’re able to support the app but not cause too much of a disturbance for players, so we’re always evaluating and tweaking frequency and length of ads. Your feedback will be carefully considered as we review this.

                            -Jordan

                          • Please remove the ads in between games. It's really annoying. Or at least give us the ability to skip immediately.

                            Please remove the ads in between games. It's really annoying. Or at least give us the ability to skip immediately.

                            5 votes
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                              1 comment  ·  Admin →

                              Thank you for your feedback! Our advertising revenue allows us to provide ongoing support and development of the game, while keeping the game free for everyone. We try to strike a balance where we’re able to support the app but not cause too much of a disturbance for players, so we’re always evaluating and tweaking frequency and length of ads. Your feedback will be carefully considered as we review this.

                              -Jordan

                            • i cant log in

                              i cant login

                              1 vote
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                                Thank you for reaching out to let us know about this glitch that you encountered. I’m sorry for the frustration! I will pass your information on to the developers to investigate. We work very hard to ensure that the game runs smoothly, so we will do whatever we can to identify and fix the issue.

                                -Jordan

                              • 1 vote
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                                  Thank you for reaching out to let us know about this glitch that you encountered. I’m sorry for the frustration! I will pass your information on to the developers to investigate. We work very hard to ensure that the game runs smoothly, so we will do whatever we can to identify and fix the issue.

                                  -Jordan

                                • Developers

                                  It should give you at least One free point each win ... We have to endure all the ads because that's how you get paid but we are subject to only a few plays for the day 15 points a day is a JOKE

                                  4 votes
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                                  • 9 votes
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                                      Thank you for your feedback! Our advertising revenue allows us to provide ongoing support and development of the game, while keeping the game free for everyone. We try to strike a balance where we’re able to support the app but not cause too much of a disturbance for players, so we’re always evaluating and tweaking frequency and length of ads. Your feedback will be carefully considered as we review this.

                                      -Jordan

                                    • 8 votes
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                                        Thank you for your feedback! Our advertising revenue allows us to provide ongoing support and development of the game, while keeping the game free for everyone. We try to strike a balance where we’re able to support the app but not cause too much of a disturbance for players, so we’re always evaluating and tweaking frequency and length of ads. Your feedback will be carefully considered as we review this.

                                        -Jordan

                                      • way too many ads, every hand there is a new ad, i am ok with when you start but not every hand i quit!!!

                                        way too many ads, every hand there is a new ad, i am ok with when you start but not every hand i quit!!!

                                        6 votes
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                                          I appreciate your feedback. Our advertising revenue allows us to provide ongoing support and development of the game, while keeping the game free for everyone. We try to strike a balance where we’re able to support the app but not cause too much of a disturbance for players, so we’re always evaluating and tweaking frequency and length of ads. Your feedback will be carefully considered as we review this.

                                          -Jordan

                                        • I have tried again but I am still getting ads in between every hand. I have now deleted the game from my game list.

                                          Start listening to people when they tell you that there are too many ads! Your standard reply is nothing but irritating and the ads are causing way too much of a disturbance for players.

                                          6 votes
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                                            I appreciate your feedback. Our advertising revenue allows us to provide ongoing support and development of the game, while keeping the game free for everyone. We try to strike a balance where we’re able to support the app but not cause too much of a disturbance for players, so we’re always evaluating and tweaking frequency and length of ads. Your feedback will be carefully considered as we review this.

                                            -Jordan

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