Phase 10 Facebook

How can we improve Phase 10 Facebook?

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  1. Phase 10 Loading issues

    [Update] February 20th: Some players are noticing infrequent outages and we are investigating. Please attempt to wait for up to a minute on the blank white screen before contacting support as there seems to be longer than expected load times in the app.

    If you continue to have loading issues, please contact us at tickets@magmic.uservoice.com for assistance.

    -Jordan

    79 votes
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      under review  ·  42 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • take off the screen that makes you chose share or cancel after each winning event. it never used to be and it is irritating.

      take off the screen that makes you chose share or cancel after each winning event. it never used to be and it is irritating.

      18 votes
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        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
      • Game loading!

        What is going on with this game? I keep having to reload this game a couple dozen times in order for it to load properly. I am about to give up this game entirely if it won't load.

        12 votes
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          5 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Please try to make it where I have to click on exactly where I want to place my wild card

          I have tried dragging it, and it always ends up where I DON'T want it to go - someone else's hand, the discard pile, the other end of my hand where I don't want it. Can you make it to where I click my mouse to that area and it then asks me to confirm that is where I want it to go? It is that way on my tablet version and it is really helpful. Please!!!! Thank you

          9 votes
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            3 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Why is SHARE popping up all the time?

            On top of not being able t give or receive energy, now this share popup has etered my game....why?

            8 votes
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              4 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Why award coins if you can't use them for anything? I have 377,400 coins - for what? The program won't let me use them to buy anything.

              Why award coins if you can't use them for anything? I have 377,400 coins - for what? The program won't let me use them to buy anything.

              7 votes
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • stop

                stop the ads ok Christmas is over stop the ads quit playing when it come on dislike I want to play to relax.

                6 votes
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                  1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                  Thank you for your feedback! Our advertising revenue allows us to provide ongoing support and development of the game, while keeping the game free for everyone. We try to strike a balance where we’re able to support the app but not cause too much of a disturbance for players, so we’re always evaluating and tweaking frequency and length of ads. Your feedback will be carefully considered as we review this.

                  -Jordan

                • Having trouble sending friends energy..

                  Having trouble sending friends energy, Shows an error, How can I fix this?

                  5 votes
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                    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Could you please update the game by adding a few more new variations.

                    Could you please update the Phase 10 Facebook game by adding a few additional new variations.

                    4 votes
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • being skipped. More than playing.

                      I willl stop playing. Too aggravating. With three computer players I sit out, after being skipped, more than I play. Why bother? too boring.

                      4 votes
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                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                      • I don't have friends to add how can I make friends that play?

                        maybe you could add a play with other people that are waiting or the Silly Robots!! They should be other people we know or don't know!

                        4 votes
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • I opened the game and had only 1 play!! Please start giving lives for hands won and get rid of the annoying cheerleader!!!

                          I opened the game and had only 1 play!! Please start giving lives for hands won and get rid of the annoying cheerleader!!!

                          3 votes
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Put in points needed to complete each level

                            Could you please allow us to see how many points we need to get to complete each level? I've been on the same level for months. I'd like to know how many more points are needed to complete the level.

                            3 votes
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Why not do energy more the way the original game is played, where you don't lose any if you complete the Phase.

                              Very simply, complete the Phase and you don't lose energy; fail to complete the Phase and lose energy.

                              3 votes
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                Thank you for your feedback! Our developers carefully review all feedback when determining new features and updates, so I will be sure to pass your comments on. Hopefully this is something we can address soon.

                                -Jordan

                              • cebook game won't load, and when it does it freezes. Getting rid of all the ads might help.

                                game won't load, and when it does it freezes. Getting rid of all the ads might help.

                                3 votes
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                                  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                • You could begin by replying to paying customers who had issues ever since yr GREEDY UPDATE!

                                  Your update on Facebook I still have yet to get a response about even though I read about it two years ago requesting a refund of $15 after your update took this user who had gone beyond level 100 was unable to access any of my previously earned privelages! Therefore it made the $15 worth of lives I had bought useless yet you wouldn’t reply or address my issue Northeast give me a refund. I think that’s disgusting and Unethical AF!

                                  2 votes
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Do you plan to add more levels? There is no need to keep playing after you reach 100.

                                    There are dozens more combinations for this game. Design more phases and expand the levels.

                                    2 votes
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • random players

                                      How about active random (real) players rather than computer players? Giving more playing less cheating.

                                      2 votes
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                                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                      • There is a major flaw.... iPhone 10 max

                                        There is a major issue with the iPhone 10. I can’t swipe up to exit the app.....

                                        1 vote
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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • SKIPPING

                                          SEEMS ROBOT SKIP YOU MULTIPLE TIMES IN A ROW. i WAITED 4 TURNS BEFORE i COUD PLAY A CARD. IT GETS TO BE ANNOYING, AS IN WHY BOTHER PLAYING.

                                          1 vote
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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