Phase 10 Facebook

← Customer Feedback for Magmic

How can we improve Phase 10 Facebook?

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  1. Phase 10 Loading issues

    [Update] February 20th: Some players are noticing infrequent outages and we are investigating. Please attempt to wait for up to a minute on the blank white screen before contacting support as there seems to be longer than expected load times in the app.

    If you continue to have loading issues, please contact us at tickets@magmic.uservoice.com for assistance.

    -Jordan

    63 votes
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      under review  ·  36 comments  ·  Admin →

    • Why not do energy more the way the original game is played, where you don't lose any if you complete the Phase.

      Very simply, complete the Phase and you don't lose energy; fail to complete the Phase and lose energy.

      2 votes
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        0 comments  ·  Admin →
        under review  ·  AdminMagmic (Support Team, Magmic) responded

        Thank you for your feedback! Our developers carefully review all feedback when determining new features and updates, so I will be sure to pass your comments on. Hopefully this is something we can address soon.

        -Jordan

      • stop

        stop the ads ok Christmas is over stop the ads quit playing when it come on dislike I want to play to relax.

        6 votes
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          1 comment  ·  Admin →
          under review  ·  AdminMagmic (Support Team, Magmic) responded

          Thank you for your feedback! Our advertising revenue allows us to provide ongoing support and development of the game, while keeping the game free for everyone. We try to strike a balance where we’re able to support the app but not cause too much of a disturbance for players, so we’re always evaluating and tweaking frequency and length of ads. Your feedback will be carefully considered as we review this.

          -Jordan

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