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Can't complete a tournament game!!!

So I can play the tournament games but it will not let get save the win and move on. Keeps telling me I have no internet connection. I'm playing from cell phone it has a connection. This app is really starting to get annoying.

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    jamielynn214jamielynn214 shared this idea  ·   ·  Admin →
    completed  ·  MagmicAdminMagmic (Support Team, Magmic) responded  · 

    For assistance with and reporting of bugs please go to the main menu and tap on the arrow on the left. Then select Feedback and send us a message.
    We will be better able to assist you if you send us a support ticket from within the app.

    -Jordan

    38 comments

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      • CC commented  · 

        Same. Can't even complete one tournament game now on level 5. Using paid version of app. Very frustrating.

      • Anonymous commented  · 

        Looks like everyone is having the same issue I win the final game the it says I can't save and I have tried many times how stupid need to be fixed

      • KathyKathy commented  · 

        I have spent several $$$. And the same thing is happening to me. This is unacceptable

      • NyamburaNyambura commented  · 

        I am having the same problem. Winning round off the diamond cup and it just happens to not work...seems a little too inconvenient

      • MissykayMissykay commented  · 

        I am having same issue! I can't believe it's been going on as long as these posts with no fix!! I finally won my 5th game and get the message that it can't save tourny data because of internet connection. Obviously there's nothing wrong with my internet connection if I can post comment on here!! I am on Samsung Galaxy Tab E android device. Why isn't there a fix yet and why no response from Hasbro/Magmic,etc.?

      • TessyTessy commented  · 

        I have the same issue. I was on a win streak. Had won three in a row. Suddenly
        It couldnt save it. Now back to 0! Not fair! Major bugs in this game. Very disappointed I purchased it.

      • JohnJohn commented  · 

        Having the same issue, completed 5th game and wont save data, unable to connect to internet,. Really annyoing

      • AnneAnne commented  · 

        Funny did the same to me when I won my 5th game on hard. Would not save at all

      • Anonymous commented  · 

        I finish my challenge, so how do I restart the Challenge?

      • Anonymous commented  · 

        Extremely frustrating that this is not fixed yet for a paid app and they have been aware of it for awhile now :(

      • Anonymous commented  · 

        same thing is happening to me. the thing that really sucks is that it started doing this to me when I actually won my 5th game in a row and completed the tournament on hard...and it would never save it. you can't move on whether you win or lose anymore

      • SabertSabert commented  · 

        This is ridiculous. They better fix this. I've already contacted App Store to
        Get refunded for the game itself and for all the tokens I bought.... you all should do the same. This is complete unacceptable for a paid app

      • Anonymous commented  · 

        the app keeps going un responsive please fix

      • meganicalmeganical commented  · 

        Still having this problem. Months on. What a joke.

      • Jessica WoodJessica Wood commented  · 

        So disappointing and annoying. This happened to me on the final tournament. My husband nearly admitted me to a hospital for the deranged to treat the game rage

      • Anonymous commented  · 

        Unable to complete game.

      • SueSue commented  · 

        Just started having this same problem!! I guess they have not figured out a fix yet? I will just continue to host games and play with real people instead of computer in the tournaments!

      • MarcyMarcy commented  · 

        having same problem no Internet connection while trying to save tournament.... guess this won't be fixed...it's been over a month...and I am on a tablet

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