Welcome to Magmic Customer Service!

Support is available during regular business hours (Eastern Standard Time), and usually takes less than 48hrs for a response. Feel free to take a look at our extensive Knowledge base which should help you solve any issues. If you still need assistance, please submit a request via the navigation bar at the top.

 
 

Magmic Support

Matt Cameron March 14, 2013 21 Announcements

 

1) Find your BlackBerry World icon on your phone

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2) Scroll down to find My World

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3) Click on My World

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4) Click on Texas Hold'em King LIVE Poker

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5) Click Upgrade

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6) Wait for install to be complete

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7) Click 'Yes' for trusted application status

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8) Click 'Run' 

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9) Start playing the best poker game on BlackBerry!

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Matt Manor February 09, 2013 5 Announcements

1) Select Login with Email on the following screen

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2) Enter the email address you had previously used as so:

2enter.email.address.jpg

 

3) Attempt to Login.  You will then be presented with a password field.  Next to the Password field is an "i".  Click it:

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4) This will present you with a Reset Password Dialog.  Click Yes and your password will be emailed to you:

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Matt Manor December 18, 2012 21 Game Specific

Step 1: 

Click the 'feedback' button in the Main Lobby screen of Slots King. 

Step 2: 

Check the email draft that is brought up on your screen. Your username will be listed below.

 

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Matt Manor November 29, 2012 Announcements

If you are having issues with in-app purchasing, please follow the steps below:

1. Ensure that your payment info (cc, PayPal, bill to phone) is registered in your Appworld account and current.

or

2. If you've recently updated Appworld and your in-app payments have stopped working, please try to upgrade the game or delete  the game from Appworld and re-install it. 

For detailed instructions see below.

 

1. Payment info update steps:

 

Step 1: Launch Appworld

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Step 2: Select account

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Step 3: Select payment options: 

 munch_2012_11_29_160047.jpg

Step 4: Update payment options

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2. Fix for Appworld issues:

 

Step 1: Launch Appworld

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Step 2: Select the game

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Step 3: Either upgrade or delete the game

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Step 4: If deleted re-install the game

 

 

 

 

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