How can we improve Phase 10 Facebook?

Give me the energy I paid for!

They took 15 dollars from mypaypal and I never got energy!!! RIPPED OFF!!

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    Cassandra JonesCassandra Jones shared this idea  ·   ·  Admin →

    28 comments

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      • Anonymous commented  · 

        I should have looked at the comments before purchasing some energy for phase 10..it charged me 4.99 and it didn't give me what i paid for...

      • Anonymous commented  · 

        I paid $4.99 for energy which you immediately took out of my account and did not credit the energy. Please refund my money immediately. If I can't have the energy when I purchase it, I do not want it. I'll just wait for the free stuff.

      • Dot JohnsonDot Johnson commented  · 

        purchased energy twice got none-fix pls

      • Anonymous commented  · 

        I've purchased energy multiple times and never received it and my card was charged. I want my energy or refund my card. I've filed a complaint and nobody ever got back to me. It's a big joke!!!!

      • Sue Cochrane CobbSue Cochrane Cobb commented  · 

        I purchased energy earlier and did not receive it but my card on file was charged!

      • larissalarissa commented  · 

        I purchased energy twice never got it and cant report it because ever time it says problem processing request working to fix the issue try back later

      • cheryl jamescheryl james commented  · 

        I think its pretty bad that I have to pay these people to give me my money back for enery that I paid for and i never got .I am very very mad!!!!!!!!!!!!!!!!!!!!!!!

      • Anonymous commented  · 

        They took $18 from my account and received zip. I have contacted FB twice and they say contact the developer, which I've done.

      • Sara HowardSara Howard commented  · 

        I bought 2 45 energy packs for 4.99. please give me what i paid for.

      • V WinchenbachV Winchenbach commented  · 

        Where is my energy that I bought ? I have bought several times and never seem to receive it. Today bought 45 energy for $4.99

      • Anonymous commented  · 

        Is not giving me the energy that I paid for 1 hour ago. It always cheats me out of it,

      • californiadeecaliforniadee commented  · 

        I heard back from them
        you have to file with Facebook

      • Anonymous commented  · 

        i have just bought 2 things of energy so i should have 30 but nothing swo please fix it you have taken the money out of my acc

      • TheresaTheresa commented  · 

        Wheres my energy??????????????????? pd the 1.99 and get NOTHING,, I call BS

      • Anonymous commented  · 

        no energy for me either just lost 1.99 not happy i want a refund

      • Anonymous commented  · 

        i just did the $1.99 and didnt get it

      • Amy ArsenaultAmy Arsenault commented  · 

        I just bought two sets of energy (15) each for $1.99 a piece. Never received my energy. I want a refund!

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