An Order ID is a unique identifier associated with your purchase.  This is used to facilitate download links/activation codes being resent to you or to look up information on your transaction.

It can be found in the subject line of both emails sent to you immediately after purchase.  If you cannot locate the Order ID please have the following information ready and submit a request via the Customer Support Form.

• Email address used for purchase
• Full name
• Device PIN (What is my Device PIN?.)